TEL: +44 (0) 1933 423 300

Terms & Conditions

For a more formal definition of our terms of business, please see the following:

In General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

Where this Website contains links to other websites which are not operated by BESPOKE by TRIPAL GROUP (the "Linked Sites"), BESPOKE by TRIPAL GROUP has no control over the linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked Sites will be subject to the terms of use and service contained within each such site.


We aim to deal with all complaints as effectively and sensibly as possible. Contact us by phone, +44 (0) 1933 423 380 or email at to talk to us about any problem or concerns and we will make appropriate arrangements.

Data Protection and Privacy

Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998.

Users who no longer wish to receive information may opt-out of receiving communications by emailing us at


This website takes precautions to protect users' information. When sensitive information is submitted via the Website, that information is encrypted and is protected. The servers on which we collect and store personal information are kept in a secure environment.

Notification of Changes

Any changes to our privacy policy will be placed on our website. If we decide to use personal information in a way different from that stated at the time it was collected, we will notify users by way of an email. Users will then have a choice as to whether or not we can use their information in this different manner. Information will be used in accordance with the privacy policy under which it was collected.

Limit of Liability

BESPOKE by TRIPAL GROUP products are sold with the understanding that the buyer will test them in actual use and will have determined whether the products are suitable for the particular use for which they are to be applied. BESPOKE by TRIPAL GROUP warrants to the buyer that its products are free from defects in material and workmanship, but limits its obligations under this warranty to replacement of products. BESPOKE by TRIPAL GROUP’s liability is thus limited to the value of the goods supplied. BESPOKE by TRIPAL GROUP cannot be held responsible, or liable for any other liabilities whatsoever, including, but not limited to consequential loss or personal injury.

Force majeure

We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).


BESPOKE by TRIPAL GROUP shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Company Details:


16 Don White Road




Registered In England Number: 5165152



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